The AWS Shared Responsibility Model
Beginner⏱60 minutesπŸ“–45 min readLesson 5 of 16

The AWS Shared Responsibility Model

Own the highest-yield task in Domain 2 (30% of CLF-C02): split every control between security OF the cloud (AWS) and security IN the cloud (you), read the full responsibility breakdown, see how the line shifts across Amazon EC2, Amazon RDS, AWS Lambda and Amazon S3, classify controls as inherited, shared or customer-specific, run continuous monitoring on your side of the line, and dodge every classic misattribution trap.

Every CLF-C02 security question eventually collapses into one sentence: who fixes this? The exam calls it Domain 2, Task 2.1, "Recognizing the components of the AWS shared responsibility model", and Domain 2 is worth 30% of your score (as of Oct 2026), so this single model is statistically the most profitable concept on the whole test. AWS states the premise flatly: "Security and Compliance is a shared responsibility between AWS and the customer." Shared does not mean split down the middle, it means two different organizations, each fully responsible for their own layer, and the boundary between those layers moves depending on which service you pick.

plaintext
==================================================================== AWS SHARED RESPONSIBILITY MODEL β€” DOMAIN 2, TASK 2.1 (as of Oct 2026) ==================================================================== DOMAIN 2 "Security and Compliance" ............ 30% of the exam --------------------------------------------------------------------- THE TWO HALVES (memorize the prepositions) AWS ........ security OF the cloud β€” the infrastructure YOU ........ security IN the cloud β€” what you configure ("determined by the AWS Cloud services that a customer selects") --------------------------------------------------------------------- LAYER / CONTROL EC2 RDS LAMBDA S3 Facilities, power, cooling AWS AWS AWS AWS Hardware lifecycle, disposal AWS AWS AWS AWS Host OS + hypervisor AWS AWS AWS AWS Guest OS patching YOU AWS n/a n/a Database engine install/patch (self) AWS n/a n/a Runtime/language patching YOU YOU AWS* n/a Scaling, HA, automated backups YOU AWS AWS AWS App code, IAM, data, encryption choice, security group rules YOU YOU YOU YOU --------------------------------------------------------------------- CONTROL TAXONOMY (official AWS wording) Inherited .......... physical and environmental controls Shared ............. patch management, configuration management, awareness and training (separate contexts) Customer specific .. service and communications protection / zone security --------------------------------------------------------------------- * Lambda "Auto" = AWS updates; "Function update" / "Manual" = you update; container images = AWS publishes, you rebuild. FIXED ANCHORS: AWS always owns facilities + hardware + hypervisor. YOU always own data + IAM + the decision to encrypt. ====================================================================
ℹ️Note

The model has no price and no service to switch on. It is a statement of duties, not a product. Everything you can buy to prove your side, AWS Artifact for AWS's reports, AWS CloudTrail, AWS Config, Amazon CloudWatch, Amazon GuardDuty, AWS Security Hub, sits on your side of the line: AWS supplies the tool, you enable it, you act on what it says.

In this lesson you will:

  • separate security OF the cloud (AWS) from security IN the cloud (you) using AWS's own wording;
  • place the boundary exactly: host OS and virtualization layer down = AWS, guest OS and up = you;
  • read the full responsibility breakdown table: facility, hardware, hypervisor, data, identity, encryption, compliance;
  • watch the line shift across Amazon EC2, Amazon RDS, AWS Lambda and Amazon S3, including the RDS Custom and Lambda runtime-mode wrinkles;
  • classify every control as inherited, shared or customer specific, and understand why shared β‰  50/50;
  • list what customers still own: data classification, identity and access, OS patching on EC2, network configuration, encryption choices, application security;
  • list what AWS owns: facilities, hardware, virtualization and the managed-service infrastructure;
  • recognize the classic misattribution traps that carry most of the wrong options on this topic;
  • study four AWS-published security and compliance case studies: two operational, two authorization-based;
  • check the 2026 guide and service-list changes (as of October 2026) that decide what Domain 2 still tests;
  • practise with 12 exam-style questions plus four interactive checks.

1. Security OF the cloud versus security IN the cloud

1.1 AWS's own wording

AWS's compliance page defines both halves in one paragraph, and the exam quotes it almost verbatim:

Half
Owner
AWS's definition (sourced, accessed Oct 2026)
What sits inside it
Security of the cloud
AWS
"AWS is responsible for protecting the infrastructure that runs all of the services offered in the AWS Cloud"
Data centres, hardware, networking, the host operating system and virtualization layer, the physical security of the facilities
Security in the cloud
Customer
"Customer responsibility will be determined by the AWS Cloud services that a customer selects"
Your data, your identity and permissions, your guest OS, your application code, your configuration, your encryption decisions

The second row is the one students misread. Your duties are not fixed; they are derived from your service choice. Run Amazon EC2 and you inherit an operating system to patch; run Amazon S3 and that duty disappears while the duty to classify your data does not.

1.2 The preposition is the whole trick

100%
⚠️Warning

Inversion trap. Any answer choice that says "AWS is responsible for security in the cloud" or "the customer is responsible for security of the cloud" is wrong on its face, before you even read the rest of the option. AWS = of (it owns the infrastructure). You = in (you configure what runs on it). The AWS GDPR whitepaper restates it: "Customers are responsible for 'Security IN the Cloud'… configuring and managing the security of the AWS services they use."

1.3 Example E1: sorting six statements in under a minute

Read each statement, name the half, then decide whether it is even plausible:

#
Statement
Half
Verdict
1
AWS patches the hypervisor on the host running your instance
OF the cloud
Correct: AWS duty
2
You decide whether the S3 bucket holding customer records is public
IN the cloud
Correct: customer duty
3
AWS configures the security group rules on your EC2 instance
OF the cloud
Wrong: AWS provides the firewall, you configure it
4
You patrol the data centre corridors
IN the cloud
Wrong: physical security is an inherited AWS control
5
AWS encrypts your data with your consent and on your schedule
IN the cloud
Wrong phrasing: AWS provides KMS and service-side encryption; you choose whether to encrypt, which key, and how keys are handled
6
You monitor your own account with CloudTrail and CloudWatch
IN the cloud
Correct: AWS supplies the tool, you enable and act

The pattern in rows 3, 4 and 5 is the whole exam: AWS provides a capability; you make the decision. Provided β‰  configured, and tools β‰  responsibility.

  • πŸ“š Did you know? The model is why cloud compliance is cheaper. AWS writes that it lets customers "shift management of certain IT controls to AWS" and inherit an audited control environment instead of building facilities and physical security; while keeping data, identity, configuration and compliance. That is also why AWS Artifact exists as a no-cost, self-service portal for on-demand access to AWS's compliance reports: the evidence for the AWS half is already written; you only have to fetch it.

2. Where the line sits in the stack

2.1 The boundary sentence

AWS's canonical page draws the line in a single sentence: quote it to yourself until it is automatic:

"AWS operates, manages and controls the components from the host operating system and virtualization layer down to the physical security of the facilities in which the service operates. The customer assumes responsibility and management of the guest operating system (including updates and security patches), other associated application software as well as the configuration of the AWS provided security group firewall."

plaintext
YOUR SIDE OF THE LINE ("security IN the cloud") ================================================================= 7. Customer data β€” classification, retention, encryption ON or OFF 6. Identity and access β€” IAM users, roles, policies, MFA, root 5. Application security β€” code, dependencies, secrets, sessions 4. Network configuration β€” security groups, NACLs, routing, VPC 3. Guest operating system β€” updates and security patches ---------------------------------------------------------------- ------------------- THE SHARED RESPONSIBILITY LINE --------------- ---------------------------------------------------------------- 2. Host operating system β€” patched and hardened by AWS 1. Virtualization layer / hypervisor β€” AWS 0. Hardware, servers, storage devices, networking equipment β€” AWS -1. Facilities β€” power, cooling, physical access, media destruction ================================================================= AWS SIDE OF THE LINE ("security OF the cloud")

Two consequences appear on every exam form:

  1. Amazon EC2 makes you a sysadmin. You chose IaaS, so layers 3 to 7 are yours, including "updates and security patches" for the guest OS.
  2. The line is not a physical object. It is a contractual split of duties that AWS re-draws per service; which is Task 2.1's second half (Section 4).

2.2 Resiliency uses the same two prepositions

The Well-Architected Reliability Pillar repeats the split for availability, which is a favourite distractor source:

Resiliency of the cloud (AWS)
Resiliency in the cloud (you)
AWS wording
"AWS is responsible for resiliency of the infrastructure… ensuring service availability meets or exceeds AWS Service Level Agreements (SLAs)"
Customers are "responsible for designing, testing, and deploying their applications"
Concrete duties
Isolated, connected Availability Zones; β‰₯3 physically separate AZs per Region (as of Oct 2026); redundant power and cooling; N+1 data-centre standard
Multi-AZ deployment, backups, versioning, replication, failover testing, DR plans
Failure it prevents
A whole data centre or AZ going dark
Your application collapsing even though the infrastructure is healthy
πŸ“ŒImportant

AWS guaranteeing availability does not make your application available. AWS supplies resilient primitives; whether your workload spans them is your decision. AWS's financial-services guidance makes the split explicit: AWS makes sure the services it runs "are continuously available", while customers "are responsible for designing, testing, and deploying their applications", and names three program actions for the customer side: Validating, Demonstrating, Monitoring.

2.3 Example E2: the 124-AZ arithmetic, and what it does not buy you

AWS reports 124 Availability Zones across 39 Geographic Regions, each Region with "at least three independent, physically separate Availability Zones" (as of Oct 2026).

39Γ—3=117Β AZsΒ asΒ theΒ designΒ minimumβ‡’124βˆ’117=7Β AZsΒ aboveΒ theΒ minimum39 \times 3 = 117 \text{ AZs as the design minimum} \quad\Rightarrow\quad 124 - 117 = 7 \text{ AZs above the minimum}

So AWS has engineered seven more failure domains than its own floor requires, and your account still owns the difference in practice. A single-AZ deployment inside a 3-AZ Region inherits zero of that engineering. The customer-side checklist after the arithmetic:

  1. deploy across at least two AZs (AWS's own design rule for availability);
  2. turn on backups and test restoring them;
  3. decide whether a Region-level event needs a DR strategy (that is a Region question, not an AZ question);
  4. test the failover: an untested plan is a hypothesis.
  • πŸ“š Did you know? AWS decommissions media that held customer data using techniques detailed in NIST 800-88, physical access to server rooms requires multi-factor authorization, and access to data centres is "logged, monitored, and retained", yet external auditors test AWS against more than 2,600 requirements throughout the year (as of Oct 2026). All of that sits on the AWS side, which is exactly why it is an inherited control for you: you get the assurance without operating the badge readers.

3. The full responsibility breakdown

3.1 Every row, every owner

This is the table Task 2.1 is built on. Learn it as three columns of logic: always AWS, always yours, and depends on the service.

Item
Owner
Control category
Source (accessed Oct 2026)
Physical facilities: badges, cameras, guards, cages
AWS
Inherited
Shared Responsibility Model; Trust Center; Data Layer
Hardware lifecycle and device disposal
AWS
Inherited
Shared Responsibility Model; NHS whitepaper
Media sanitization and destruction (NIST 800-88)
AWS
Inherited
AWS Trust Center
Virtualization layer / hypervisor / host firmware
AWS
Inherited (of the cloud)
Shared Responsibility Model
Host operating system (beneath your instance)
AWS
Inherited
Shared Responsibility Model
Customer data: content, where it lives, encrypted or not
Customer
Customer specific
Shared Responsibility Model; Security Quick Reference
Identity and access management: users, roles, policies
Customer
Customer specific
Shared Responsibility Model; GDPR whitepaper
Guest OS patching on EC2 / IaaS
Customer
Shared (separate contexts)
Shared Responsibility Model; Security Quick Reference
Security group / firewall configuration per instance
Customer
Customer specific
Shared Responsibility Model
Encryption choices: client-side; enabling server-side; key type
Customer
Customer specific
Shared Responsibility Model; EC2 data protection
Application software you install or write
Customer
Customer specific
Shared Responsibility Model
Patch management (guest OS and applications)
Shared: AWS patches the infrastructure, you patch your layer
Shared
Shared Responsibility Model; Well-Architected Security Pillar
Configuration management
Shared: AWS maintains infrastructure device config, you configure guest OS, databases and applications
Shared
Shared Responsibility Model
Awareness and training
Shared: AWS trains AWS employees, you train yours
Shared
Shared Responsibility Model
Service and communications protection / zone security
Customer specific
Customer specific
Shared Responsibility Model
Compliance with the laws and regulations that apply to your workload
Customer
Customer specific
AWS Compliance; Compliance Programs
Resiliency of the infrastructure vs AWS SLAs
AWS
Inherited
Well-Architected Reliability Pillar
Multi-AZ design, backups, replication, DR testing
Customer
Customer specific
Well-Architected Reliability Pillar

3.2 Example E3: the same workload, three columns

An on-premises database team documents what each hosting option demands. The Amazon RDS User Guide publishes exactly this comparison:

Duty
On premises
Amazon EC2
Amazon RDS
Operating system patching
Customer
Customer
AWS
Database software patching
Customer
Customer
AWS
Scaling, high availability, database backups
Customer
Customer
AWS
Server maintenance
Customer
AWS
AWS
Hardware lifecycle
Customer
AWS
AWS
Power, network, cooling
Customer
AWS
AWS

Read the columns left to right and you are watching the line slide upward: three customer duties become AWS duties as you move from self-managed to managed. Read the rows and you see what never changes: nothing in this table is about your data, your IAM policies or your compliance obligation, because those live above the boundary in every column.


4. How the line shifts across services (Task 2.1's hardest skill)

4.1 The three exam exemplars plus one

The exam guide names Amazon RDS, AWS Lambda and Amazon EC2 as the shift examples. Add Amazon S3 (the abstracted-storage case) and you cover every shape of question.

Responsibility
Amazon EC2 (IaaS)
Amazon RDS (managed)
AWS Lambda (serverless)
Amazon S3 (abstracted)
Facility, hardware, power/cooling
AWS
AWS
AWS
AWS
Host OS + hypervisor
AWS
AWS
AWS
AWS
Guest OS patching
Customer
AWS
n/a: no guest OS exposed
n/a
Database engine install and patching
Customer (you installed it)
AWS
n/a
n/a
Runtime/language patching
Customer
Customer (application side)
AWS, but you may have to trigger the update
n/a
Scaling, HA, automated backups
You design it (Auto Scaling, Multi-AZ)
AWS
AWS
AWS
Application code and logic
Customer
Customer (schema, query tuning)
Customer
Customer
IAM permissions
Customer
Customer
Customer (execution role)
Customer (bucket policy, ACLs)
Data, classification, encryption choice
Customer
Customer
Customer
Customer
Security group / network rules
Customer (the AWS-provided firewall)
Customer (SG on the DB endpoint)
Customer (VPC configuration if attached)
Customer (Block Public Access, bucket policy)

Two invariants survive every row of that table: AWS always owns facilities, hardware and the hypervisor, and you always own data, IAM and the encryption decision. Only the middle rows move.

100%

4.2 The patch-duty audit (worked example E4)

Who patches the operating system? Six workloads, one answer each:

Workload
Configuration
Guest OS patched by
Why
Web server on Amazon EC2
Amazon Linux AMI
You
IaaS: guest OS is yours
Self-managed MySQL on EC2
You installed the engine
You (OS and engine)
Nothing managed was purchased
Amazon RDS for PostgreSQL
Single-tenant managed service
AWS (OS and engine)
You only select the maintenance window
Amazon RDS Custom for Oracle
Managed plus privileged OS access
You
You deliberately took the host back
AWS Lambda in Auto update mode
Managed runtime
AWS
Lambda applies updates to all functions
AWS Lambda in Manual mode, pinned runtime
Managed runtime, your control mode
You
"you're responsible for updating your function to use the latest runtime version"
Amazon S3
Abstracted storage
AWS (no customer OS exists)
Multi-tenant; nothing for you to patch

The two traps in that table, RDS Custom and Lambda Manual, are worth a section each.

4.3 The RDS Custom escape hatch

Amazon RDS Custom exists because some workloads need privileged operating-system access. AWS's own wording: "With RDS Custom, you use the managed features of Amazon RDS, but you manage the host and customize the OS as you do in Amazon EC2." The published responsibility table flips OS patching and database software patching back to Customer for RDS Custom, while standard Amazon RDS keeps both on AWS.

ℹ️Note

Abstraction can be traded away on purpose. A team that needs kernel modules, a specific patch level or a third-party agent on the database host chooses RDS Custom and buys back a patching duty. Exam consequence: the option saying "Amazon RDS always means AWS performs all patching" is false, because the exam knows RDS Custom exists.

4.4 The Lambda runtime nuance

AWS publishes runtime management as a shared responsibility topic:

  • "Lambda is responsible for curating and publishing security updates for all supported managed runtimes and container images."
  • "For functions configured to use the Manual runtime update mode, you're responsible for updating your function to use the latest runtime version."
Update mode
Who applies the update
Practical duty for you
Auto
Lambda updates all functions
Verify after the fact; fix anything a new runtime breaks
Function update / Manual
You
Watch deprecation dates, redeploy, test
Container image functions
AWS publishes patched base images
Rebuild and push your image to receive the fix

4.5 Example E5: a deprecated runtime nobody patched

A function runs on a runtime version AWS has flagged for deprecation. AWS has already published the security fix (Lambda's half is done). The team's audit:

Control setting
Runtime patched?
Owner of the gap
Update mode Auto
Yes: Lambda applied it
None (monitor for breakage)
Update mode Manual, nobody redeploys
No
Customer: the fix existed, the duty was yours
Container image, image not rebuilt
No
Customer: AWS patched the base, you must rebuild

Count the failures: 0 AWS failures, 1 customer failure in each of the last two rows. The model worked exactly as designed: a published fix plus an ignored duty still equals an unpatched function, and the exam will ask you to name the owner.

4.6 Single-tenant versus multi-tenant patching

The Well-Architected Security Pillar splits managed services into two patching behaviours, and the difference is how much you still have to do:

Service class
Examples
Who applies the patch
What you still do
Single-tenant managed
Amazon ElastiCache, Amazon RDS, Amazon OpenSearch Service
AWS "release[s] patches within the service's patching SLA"
Facilitate it: select maintenance windows, apply service updates, schedule required restarts
Multi-tenant
ElastiCache Serverless, Amazon DynamoDB, Amazon S3
AWS applies patches with no customer action
Consult the patching and maintenance documentation
100%
Matching Question
How to answer

Matching exercise with 7 pairs. Match each item on the left with its answer on the right.

Match each workload to who patches the operating system (or runtime) on the CLF-C02 exam:

Amazon EC2 instance
Drop here
Self-managed MySQL on Amazon EC2
Drop here
Amazon RDS (standard)
Drop here
Amazon RDS Custom
Drop here
AWS Lambda in Auto mode
Drop here
AWS Lambda in Manual mode
Drop here
Amazon S3
Drop here

Drag answers from here:

Customer: the guest OS and its security patches are yours on IaaS
Customer: you installed the engine, so you patch both the OS and the database
AWS - AWS patches the OS and the engine; you only pick the maintenance window
Customer: you manage the host and customize the OS as you do in Amazon EC2
AWS - Lambda applies runtime updates to all functions
Customer: you are responsible for updating your function to the latest runtime
AWS: abstracted multi-tenant storage; no guest OS exists on your side
Ordering Question
How to answer

Ordering exercise with 4 items. Move them into the correct order, then check your answer.

Order these four service types from the MOST customer infrastructure duties to the FEWEST:

Amazon EC2 (IaaS)
Amazon RDS (managed database)
AWS Lambda (serverless compute)
Amazon S3 (abstracted storage)
  • πŸ“š Did you know? The same model governs who removes the hardware: AWS's NHS-aligned guidance calls data-centre security "entirely AWS responsibility" and says disposal and deprovisioning "falls to AWS under the Shared Responsibility Model". Your obligation starts at your data, "You always own your data, including the ability to encrypt it, move it, and manage retention", and ends at your retention and deletion policies, never at the shredder.

5. The control taxonomy: inherited, shared, customer specific

5.1 AWS's three official categories

AWS does not split controls into "yours/mine" only. The published taxonomy has four labels, and the exam asks you to place an example in the right one:

Category
AWS definition (sourced)
Canonical examples
Inherited
"Controls which a customer fully inherits from AWS"
Physical and environmental controls: badge access, guards, cameras, power, cooling, media destruction
Shared
Applies to both layers "but in completely separate contexts"
Patch management (AWS: infrastructure flaws; you: guest OS and apps) Β· Configuration management (AWS: infrastructure devices; you: guest OS, databases, applications) Β· Awareness and training (AWS trains AWS employees; you train yours)
Customer specific
Solely yours
Service and communications protection or zone security; data classification; IAM; encryption decisions
AWS responsibility "of the cloud" / Customer "in the cloud"
The top-level split
Everything above resolves into one of these two halves
πŸ“ŒImportant

Shared β‰  50/50. AWS's wording is "in completely separate contexts": AWS performs its patching of its infrastructure, you perform your patching of your guest OS and applications: on the same abstract control, at different layers, with different evidence. A question offering "shared responsibilities are split equally between AWS and the customer" is testing whether you read the definition.

100%

5.2 The five-question heuristic

When an option is unfamiliar, run this order of tests; it resolves nearly every Task 2.1 item:

plaintext
1. Identify the SERVICE CLASS: IaaS / managed / abstracted / serverless 2. Configurable, uploadable, nameable, grantable, classifiable -> CUSTOMER 3. Physically untouchable (data centre, hardware, hypervisor) -> AWS 4. Patch / configuration / awareness -> SHARED (separate implementations) 5. Data, IAM, encryption, compliance with law -> CUSTOMER, ALWAYS

5.3 Example E6: bucket-sorting twelve controls

Sort the twelve controls from Section 3 into the taxonomy and count them:

Bucket
Controls (count)
Inherited (4)
Badge/physical access Β· hardware lifecycle Β· media sanitization per NIST 800-88 Β· host OS and hypervisor
Shared (3)
Patch management Β· configuration management Β· awareness and training
Customer specific (5)
Data classification Β· IAM permissions Β· security group rules Β· encryption choice Β· compliance with applicable law
Unsortable: wrong side of the line
"AWS configures your security group" Β· "AWS encrypts your data on your behalf as a default obligation" Β· "AWS is responsible for your HIPAA compliance"

Four plus three plus five equals twelve, and every one of the three "unsortable" statements fails the Section 8 trap table. If you can bucket a control in under ten seconds, you can answer the question.

5.4 Shared controls in continuous operation

A control is only real if it runs continuously, so the exam also tests the ongoing form of the three shared controls. Each row names what AWS does forever, what you must do forever, and where the evidence lands:

Shared control
AWS implementation (continuous)
Your implementation (continuous)
Where the evidence sits
Patch management
Patch and fix flaws within the infrastructure; release managed-service patches inside the service's patching SLA
Patch guest OS and applications; for single-tenant managed services, select maintenance windows, apply service updates and schedule restarts; for multi-tenant, read the maintenance documentation
AWS: audit reports via AWS Artifact Β· You: patch-compliance reports and change records
Configuration management
Maintain the configuration of AWS infrastructure devices
Configure guest operating systems, databases and applications; keep security group, NACL and VPC rules as reviewed code
AWS: SOC/ISO scope statements Β· You: AWS Config rules, reviewed CloudFormation templates
Awareness and training
Train AWS employees
Train your own employees on the shared model, on handling of data and on account hygiene (root MFA, least privilege)
AWS: audited people controls Β· You: training records inside your compliance evidence

AWS's financial-services guidance frames the customer side of this loop as three repeating program actions: Validating (is the control designed correctly?), Demonstrating (can you show the evidence?), Monitoring (is it still working?). That is continuous monitoring in the cloud, and none of it transfers to AWS, because AWS cannot validate a decision you have not made.

plaintext
CONTINUOUS MONITORING LOOP (customer side of the model) ================================================================= AWS side (always running) Your side (you run it) --------------------------- -------------------------------- infrastructure patching enable -> CloudTrail, AWS Config, service patch SLA GuardDuty, Security Hub physical access logging review -> findings, drift, config media sanitization (NIST 800-88) act -> rotate, tighten, patch, report publication (Artifact) close public exposure prove -> export evidence, re-validate, re-demonstrate ------------------------------------------------------------------ RULE: AWS supplies the tool; the CUSTOMER enables it, reviews it, acts on it and evidences it. Findings you never collect are findings nobody remediates. =================================================================
Matching Question
How to answer

Matching exercise with 6 pairs. Match each item on the left with its answer on the right.

Match each service on the current CLF-C02 in-scope list (as of Oct 2026) to where its responsibility split actually lands:

AWS PrivateLink
Drop here
AWS Transit Gateway
Drop here
AWS Site-to-Site VPN
Drop here
AWS Client VPN
Drop here
AWS IAM Identity Center
Drop here
AWS Support (the only entry in the Customer Enablement category)
Drop here

Drag answers from here:

AWS runs and patches the service infrastructure: you own the endpoint policies, which principals and accounts may attach, and the VPC configuration
AWS runs and patches the service infrastructure: you own the routing tables, the attachments and the resource-share policy
AWS runs the managed VPN endpoints: you own the customer gateway configuration, the routing and the encryption/auth settings you choose
AWS runs the service: you own the authentication source, the authorization rules and which users receive a profile
AWS runs the service: you own the identity source, the permission-set assignments and multi-factor authentication for your workforce
AWS supplies the support organization and its guidance: you choose the plan, open the cases and act on the recommendations

6. What customers still own

Abstraction removes infrastructure chores, never ownership. Even on the most abstracted service, six duties are permanently yours:

#
Customer duty
What it means in practice
Evidence you produce
1
Data classification
Deciding what is sensitive, where it may live, whether it may be public
Data inventory, classification scheme, retention rules
2
Identity and access management
IAM users, roles, policies, MFA (including root MFA), least privilege, key rotation habits
Policy reviews, MFA coverage reports, CloudTrail root sign-in alerts
3
OS patching on EC2 (and any self-managed layer)
Scheduling, applying and rolling back guest OS patches
Patch-compliance reports (e.g. via AWS Systems Manager Patch Manager)
4
Network configuration
Security group and NACL rules, VPC design, route tables, whether a bucket is public
Reviewed rule sets, change records
5
Encryption choices
Whether to encrypt, client-side vs server-side, which key type, how keys are handled
KMS key policies, bucket encryption settings
6
Application security
Code, dependencies, secrets management, session handling, input validation
Code review, dependency scanning, secret rotation

6.1 The customer's monitoring duty

AWS supplies the detective tooling; enabling it and acting on it is yours. AWS's own account-security guidance puts the sharpest case first: "It's critical that you protect your root account from unauthorized access, starting with multi-factor authentication", and root should be used only in emergencies.

100%

6.2 Example E7: the root-account exposure audit

Three findings on one account (counts are the scenario's, not AWS metrics):

Finding
Count
Owner of the fix
Fix
Root user(s) without MFA
1
Customer
Enforce MFA on the root user immediately
Long-lived root access keys
2
Customer
Delete them; root keys are an emergency-only artefact
Alerts on root sign-ins
0
Customer
Turn on an organization-wide detective alert (AWS CAF security guidance recommends detective controls on root logins)
AWS-side physical security of the data centre
working
AWS (inherited)
Nothing to do: already audited

Exposure = 1 + 2 + 0 = 3 customer-side gaps, 0 AWS-side gaps. Note what the arithmetic shows: every gap is a decision nobody made, and every fix uses a tool AWS already provides. Also note the AWS-side signup control that is not yours: at account creation AWS holds USD $1 (or equivalent) for 3 to 5 days to verify your account and prevent fraud (as of Oct 2026).

6.3 Check yourself: the duties that never move

Fill in the Blanks
How to answer

Fill-in-the-blank exercise with 6 blanks. Type the missing words, then check your answer.

Complete the customer-side statements from the AWS shared responsibility model:

The customer owns blank classification and retention, blank and access management (including multi-factor authentication on the root user), network blank such as security group rules, the choice of whether and how to blank data, the guest operating system blank on Amazon EC2, and the security of the blank itself.

Word Bank, drag words into the blanks above:

data
identity
configuration
encrypt
patching
application
hypervisor
datacentre
virtualization
firmware
cooling
bandwidth
  • πŸ“š Did you know? Your compliance evidence splits down the same line. For a PCI workload you would pull AWS-side evidence, physical security, media destruction, infrastructure patching, network protection, staff training, from AWS Artifact, a "No cost, self-service portal for on-demand access to AWS' compliance reports", while supplying your own evidence for IAM least privilege, security group rules, encryption settings and log retention. AWS supports 143 security standards and compliance certifications including PCI-DSS, HIPAA/HITECH, FedRAMP, GDPR, FIPS 140-3 and NIST 800-171, and offers over 300 security, compliance and governance services and features (all as of Oct 2026).

7. What AWS owns

Everything from the host operating system downward, plus the machinery of running the service itself:

AWS-owned area
What AWS does
Sourced detail (accessed Oct 2026)
Facilities
Site selection, physical security, environmental protection
Physical access to server rooms requires multi-factor authorization; data-centre access is logged, monitored and retained; core applications deployed to an N+1 standard
Hardware
Servers, storage devices, networking equipment, lifecycle and disposal
Media that held customer data is decommissioned using techniques detailed in NIST 800-88
Virtualization
Host OS, hypervisor, firmware beneath your instance
"…from the host operating system and virtualization layer down to the physical security of the facilities"
Managed service infrastructure
The database engine binaries, the serverless runtime, the storage service internals
Amazon RDS patches OS and engine; Lambda curates and publishes runtime security updates; multi-tenant services patch with no customer action
Global infrastructure resilience
Regions, AZs, redundant power and networking
124 Availability Zones across 39 Geographic Regions, each Region with at least three physically separate AZs (as of Oct 2026); resiliency of the cloud vs AWS SLAs
Infrastructure identity
Who may physically enter a data centre
Badge and multi-factor physical access controls: your IAM identities are a different, customer-side system
Audit of the AWS side
Third-party and internal audit, report publication
Audited against more than 2,600 requirements throughout the year; 185 services in the Summer 2026 SOC 1 report covering 1 Jul 2025 to 30 Jun 2026 (published 11 Aug 2026); more than 100 AWS services certified against the CISPE Data Protection Code of Conduct
ℹ️Note

"AWS is audited" is not "you are compliant." AWS publishes "Services in Scope by Compliance Program" (SOC last updated 11 Aug 2026, FedRAMP 29 Sep 2026, C5 13 Jan 2026), but AWS also states plainly that "AWS customers remain responsible for complying with applicable compliance laws and regulations" and that "No formal certification is available to (or distributable by) a cloud service provider" in those legal domains. There is no such thing as a "HIPAA-certified cloud provider": the certification, authorization and liability sit with you.


8. Classic misattribution traps

8.1 The nine wrong answers, corrected

These are the misattributions that fill the distractors. Read the wrong version, then say the right one aloud:

❌ Wrong statement you will see
βœ… Correct statement
AWS handles security in the cloud
AWS handles security of the cloud; you handle in
AWS patches your EC2 operating system
AWS patches the hypervisor and host OS; you patch the guest OS
AWS manages your IAM
Permissions and identities are always customer responsibility
AWS is responsible for encrypting your data
AWS provides KMS and service-side encryption; you choose whether to encrypt, the key type and key handling
AWS is responsible for compliance in the cloud
AWS attests to its controls; you comply with the laws applicable to your workload
Amazon RDS means no customer patching duty
You still select maintenance windows, apply service updates and schedule restarts; RDS Custom returns OS patching to you entirely
AWS Lambda means zero customer duties
Code, execution role, dependencies, container rebuilds and runtime updates in Function-update/Manual modes stay with you
Security groups are AWS's firewall, so AWS configures them
Configuring "the AWS provided security group firewall" is explicitly customer responsibility
AWS guarantees availability, so my application is available
AWS supplies resilient primitives; Multi-AZ design, backups, versioning, replication and DR testing are yours
AWS's third-party attestation means we are compliant
AWS reports cover AWS controls; your implementation and legal compliance remain yours

8.2 Example E8: rewriting three distractors

Take a practice stem: "A regulated workload is deployed on Amazon RDS. Which statement is correct?"

Option as written
Diagnosis
Rewritten correctly
"AWS is responsible for encrypting the database at rest, so the customer has no encryption duty."
Half-true bait: AWS offers encryption
Customer still decides whether encryption is on, which key and how keys are handled
"Because AWS patches the engine, the customer no longer configures network access."
Conflates two rows
AWS patches OS + engine; the security group on the DB endpoint is configured by the customer
"AWS's SOC report satisfies the customer's regulatory obligation."
Category error
AWS's report evidences AWS controls; the customer supplies its own evidence and holds the legal obligation

The pattern: each wrong option takes one true row from the Section 3 table and attaches someone else's row to it. Split the rows back apart and the option collapses.

8.3 Where the exam plants the trap

plaintext
TRAP FAMILY HOW THE OPTION BAITS YOU DEFENSIVE MOVE ------------------------------------------------------------------------ Preposition swap "AWS secures data IN the cloud Say OF = AWS, IN = you automatically" before reading further Provided vs configured "AWS manages the firewall" AWS provides it; YOU configure it Tool vs duty "CloudTrail makes AWS You enable and act on responsible for auditing" your own account Attestation vs compliance "AWS is certified, so we are" Their report, your obligation Abstraction creep "Serverless means no duties" Code, IAM, data and encryption never move Guarantee language "AWS guarantees my app is SLA covers the available" infrastructure, not your design ------------------------------------------------------------------------ HEURISTIC: configurable / uploadable / nameable / grantable / classifiable -> YOURS. Physically untouchable -> AWS.
⚠️Warning

Two more red herrings that circulate as "official" material. There is no AWS-published "CUP model" for shared responsibility: do not use that acronym. And the audit service is AWS CloudTrail; any option naming a look-alike audit product is invented. Stick to the taxonomy AWS actually publishes: inherited, shared, customer specific.


Real-World Case Studies

AWS publishes what shared responsibility looks like in a regulated production account. Every figure below is customer- or AWS-claimed and unaudited, with the source named so you can check it: the examinable point is the split (which controls were inherited, which the customer had to build), not the marketing number.

Case A, athenahealth: centralized network security across 120 accounts (Domain 2)

Element
Detail
Industry / context healthcare software, HIPAA-sensitive
Egress monitoring across a sprawling VPC estate, rising inspection cost, a small security team
AWS services named
AWS Network Firewall (centralized), AWS Transit Gateway, AWS RAM (policy fan-out to 120 accounts), CloudFormation rules-as-code, AWS Direct Connect; AWS Shield on the roadmap
Where AWS's half ends
The firewall appliance, its scaling and the underlying infrastructure: managed service capacity the team never had to size
Where the customer's half begins
The rules, the resource-share policy across 120 accounts, the CloudFormation guardrails, the inspection architecture and the log review
Headline outcomes (AWS-published, customer-claimed)
Inspection costs reduced by 95%; hundreds of VPCs across 120 accounts rolled out "in just a few days"; the design and rollout was done by eight people with no disruptions
Source
aws.amazon.com/solutions/case-studies/athenahealth-case-study (accessed Oct 2026)

Exam lesson: this is a customer-side network configuration story running on AWS-side infrastructure. The customer quote, "By scalable, I mean it's AWS magic. We don't have to think about scalability at all.", is about the inherited half; the rules-as-code and the 120-account policy fan-out are the "in the cloud" half that no provider can do for you.

Case B, Avalon Healthcare Solutions: Zero Trust access to PHI (Domain 2)

Element
Detail
Industry / context healthcare lab insights, protected health information, audits against 700+ controls
Browser-based access to reports without VPN sprawl
AWS services named
AWS Verified Access with Okta (OpenID Connect), the shared responsibility model called out explicitly in the case study, firewall deployed behind the access layer
Where AWS's half ends
The Verified Access service, the data-centre and network infrastructure underneath it
Where the customer's half begins
Identity (who may reach which report), the application integration, the PHI classification and the ongoing control evidence
Headline outcomes (AWS-published, customer-claimed)
Perimeter network setup days β†’ about one hour; far fewer breach attempts; 50 business users onboarded by February 2024 while still meeting 700+ controls
Source
aws.amazon.com/solutions/case-studies/avalon-aws-verified-access-case-study (accessed Oct 2026)

Exam lesson: identity is always customer responsibility, and Avalon shows the pattern the exam wants: buy the access service (AWS side), own the who and the evidence (customer side). Related AWS-published example: Socure reports having "inherited over 46 FedRAMP-required security controls from AWS GovCloud (US)" (AWS Public Sector Blog, 14 Nov 2024): a clean count of inherited controls, with everything else still theirs.

What both cases share

Value pattern
Evidence
Underlying principle
Infrastructure burden absorbed
athenahealth never sized firewall appliances
Security of the cloud is inherited
Configuration burden retained
rules, policies, identity, evidence
Security in the cloud is never inherited
Speed follows the split
days β†’ ~1 hour (Avalon); days (athenahealth)
Less inherited work = faster delivery
Audit still lands on the customer
700+ controls (Avalon); 46+ inherited (Socure)
Inherited controls reduce your evidence, never replace it

Two more Domain 2 cases: the authorization pair

Cases A and B are operational security builds. The next two are authorization stories: same model, different evidence: AWS's half arrives pre-audited inside a compliant Region, and the customer's half is the control implementation and the authorization itself. Both are AWS-published, both are customer-claimed, and both are here because the exam loves the word inherited.

Case C, Socure: counting the 46+ FedRAMP controls you inherit (Domain 2)

Element
Detail
Industry / context identity-verification vendor selling into US public sector, FedRAMP authorization required
Building a scalable, secure FedRAMP-compliant environment rather than a bespoke one
AWS services named
AWS GovCloud (US) as the compliant operating environment; the source also names complementary third-party tooling (the service mix is not itemized in the source)
Where AWS's half ends
The GovCloud control environment the customer inherits: "we have inherited over 46 FedRAMP-required security controls from AWS GovCloud (US)"
Where the customer's half begins
Account structure, least-privilege identity, logging and configuration, continuous monitoring of its own workload, and the remaining FedRAMP controls it must implement and evidence
Headline figures (AWS-published, customer-claimed)
46+ FedRAMP-required controls inherited: a reduction in work to evidence, never an authorization in itself
Source
AWS Public Sector Blog, 14 Nov 2024 (accessed Oct 2026)

Exam lesson: inheritance shrinks your evidence; it never replaces your authorization. The 46 controls are inherited (AWS's infrastructure and physical layer, already audited): everything above the line, plus the authorization package, stays customer responsibility. The examinable sentence is the one already in Section 7: FedRAMP is a government authorization, not an AWS product.

Case D, Smartsheet Gov: FedRAMP-ready in under 90 days (Domain 2)

Element
Detail
Industry / context SaaS collaboration for regulated and government customers, entering AWS GovCloud (US) with no prior presence
Reach FedRAMP readiness fast enough to keep selling to public-sector buyers
AWS services named
AWS GovCloud (US) and ATO on AWS (AWS's packaged authorization path); AWS Professional Services / partner guidance alongside
Where AWS's half ends
The GovCloud Region's audited control environment and the AWS-side artifacts ATO on AWS assembles: "By building on AWS GovCloud, Smartsheet and their government customers may host sensitive data and regulated workloads, while meeting stringent US government security and compliance requirements" (Dave Levy, VP U.S. Federal Government, AWS)
Where the customer's half begins
Implementing its own controls, writing and maintaining its system security plan, collecting evidence, and holding the resulting authorization
Headline figures (AWS-published, customer-claimed)
No GovCloud presence β†’ FedRAMP ready in less than 90 days, against typical timeframes "sometimes as long as 12-18 months"
Source
AWS Public Sector Blog, 29 Aug 2019 (accessed Oct 2026)

Exam lesson: speed comes from inheritance, obligation does not. Roughly 4 to 6Γ— faster than the typical 12 to 18 month path (90 days vs 360 to 540 days: 360Γ·90=4360 \div 90 = 4 to 540Γ·90=6540 \div 90 = 6), but the customer still obtains the authorization. An option saying "AWS GovCloud makes a workload FedRAMP authorized" is the same category error as "AWS is certified, so we are compliant."

What the authorization pair adds

Value pattern
Evidence
Underlying principle
Pre-audited controls are counted, not rebuilt
Socure: 46+ inherited
Inherited controls are physical/infrastructure controls AWS already evidenced
Inheritance buys calendar time
Smartsheet Gov: <90 days vs 12 to 18 months
Less work above the line = faster authorization, not automatic authorization
The Region is AWS, the package is yours
GovCloud (US) + ATO on AWS
AWS supplies the compliant environment; the customer obtains the authorization
Authorization β‰  certification of the provider
FedRAMP / ATO
"No formal certification is available to (or distributable by) a cloud service provider"
  • πŸ“š Did you know? ATO on AWS is the mechanism behind the 90-day story: AWS packages its own artifacts so a customer's assessor does not have to re-audit the infrastructure half, the same reason AWS Artifact exists as a "No cost, self-service portal for on-demand access to AWS' compliance reports". The inheritance is real (Socure counts 46+, Smartsheet counts weeks), yet in both cases the AWS-published figure describes how much less the customer had to build, never who is legally responsible. Dates matter too: Smartsheet's number is from 29 Aug 2019 and Socure's from 14 Nov 2024, old figures must never be presented as current, and both are customer-claimed, unaudited results.
⚠️Warning

How to read case-study numbers on exam day: every percentage here is customer-claimed and unaudited, and "up to" is a ceiling, never an average. A case never licenses an out-of-scope answer, you are asked to identify which side of the model each action belongs to, never to recall that inspection costs fell by a particular figure. Also remember the compliance trap: FedRAMP is a government authorization, not an AWS product, AWS supplies the Region and the inherited controls, and the customer obtains the authorization.


What Changed for the 2026 Exam

2026 Updates (as of October 2026)

The exam guide is a moving document: the current PDF prints only "Copyright Β© 2026" with no version number, the only stamped artefact being the launch-era Version 1.0 CLF-C02 guide. So the defensible method is to diff that baseline against the pages AWS publishes today, and every item below is date-stamped as of Oct 2026 with its source named. Verify current before use.

ℹ️Note

Six sourced changes that touch shared responsibility, security and Domain 2 (all as of Oct 2026):

  • Domain 2 still carries 30%. The current guide keeps the launch weightings unchanged: Cloud Concepts 24%, Security and Compliance 30%, Cloud Technology and Services 34%, Billing, Pricing and Support 12% (current exam guide PDF, "Β© 2026", accessed Oct 2026). Any claim that Security "dropped to 25%" or "rose to 34%" is quoting a retired appendix or a third-party rumour.
  • The in-scope service list was rebuilt: 128 β†’ 111 entries, while the explicit out-of-scope list grew from 11 β†’ 55 (launch-era Version 1.0 guide vs the current In-Scope / Out-of-Scope pages, diff computed Oct 2026). AWS labels the list "non-exhaustive and subject to change", so any third-party copy, including the one you revised from, is already a candidate for being stale.
  • Four networking services joined the in-scope list: AWS PrivateLink, AWS Transit Gateway, AWS Site-to-Site VPN and AWS Client VPN (current In-Scope page, accessed Oct 2026). None of them moves the line: AWS runs and patches the service infrastructure, while routes, attachments, endpoint policies, gateways and identity stay customer configuration duties.
  • AWS Network Firewall moved out of scope; it now sits on the current out-of-scope list (checked Oct 2026). It stays valid as case-study context (athenahealth used it), but it is no longer an examinable service name; the responsibility lesson it taught (AWS provides the appliance, you write the rules) transfers to whatever in-scope networking service the question uses.
  • Rebrands that change the vocabulary: the category "Customer Engagement" is now "Customer Enablement" and contains only AWS Support, AWS Activate, AWS IQ and AWS Managed Services are explicitly out of scope, and AWS IAM Identity Center (AWS Single Sign-On) is now published simply as AWS IAM Identity Center (current guide and service lists, accessed Oct 2026). Old names are wrong or ambiguous on sight.
  • Stale security wording is still examinable. "AWS Security Center" is obsolete branding yet still appears in the Domain 2 skills bullets of the current guide, teach it as "where AWS security information lives" and recognize it as written. And the AWS Well-Architected Agent (preview, 1 Oct 2026), described by AWS as "the next-gen evolution of AWS Trusted Advisor and the AWS Well-Architected Tool", is not named in the guide, the examinable tools remain AWS Trusted Advisor and the AWS Well-Architected Tool.
⚠️Warning

⚠️ The 2026 trap is a date, not a concept. No 2025 to 2026 change moves the shared responsibility line itself, OF versus IN, the guest-OS boundary, inherited / shared / customer specific, and the EC2 / RDS / Lambda shift exemplars are all unchanged. What did change is the vocabulary around the model: which service names are in scope (AWS PrivateLink, AWS Transit Gateway, AWS Site-to-Site VPN, AWS Client VPN in; AWS Network Firewall out), which category name you must say (Customer Enablement, not Customer Engagement), and which identity product name is current (AWS IAM Identity Center). A stale guide does not teach you the wrong split, it teaches you the wrong names, and the exam grades the names it publishes today. Re-check the live in-scope list before exam day: AWS calls it non-exhaustive and subject to change (as of Oct 2026, verify current before use).

Two consequences for this lesson specifically: the service names you can be quizzed on have churned (four networking services in, AWS Network Firewall out), but the model has not moved at all: OF/IN, inherited/shared/customer specific, the fixed anchors and the shift exemplars (Amazon EC2, Amazon RDS, AWS Lambda) are identical. Date-stamp every count you memorise, and re-check the live list before exam day.

  • πŸ“š Did you know? The guide churn is measurable arithmetic: in-scope entries fell 128 β†’ 111 (βˆ’17, βˆ’13.3%) while the explicit negative list grew 11 β†’ 55 (+44), so the pair moved by 111+55=166111 + 55 = 166 documented entries versus 128+11=139128 + 11 = 139 before, a 27-entry expansion of explicit guidance, almost all of it naming what is out of scope. That is why prep material from 2024 confidently tells you that AWS Data Exchange, Amazon MSK, AWS Local Zones, AWS Wavelength, AWS Snow Family, AWS Audit Manager and AWS Network Firewall are in scope, and why the current list says otherwise (all checked Oct 2026, verify current before use). The meta-skill the exam rewards: the guide you download today is the exam you sit, not the PDF you revised from.

Practice Questions

Practice Question
How to answer

Multiple-choice question with 4 options. Select one option, then choose Check Answer.

A new team member summarizes the AWS shared responsibility model as follows. Which statement is correct?

Practice Question
How to answer

Multiple-choice question with 4 options. Select one option, then choose Check Answer.

An Amazon EC2 instance runs a customer application and needs a security patch for its guest operating system. Who is responsible for applying it?

Practice Question
How to answer

Multiple-choice question with 4 options. Select one option, then choose Check Answer.

The CLF-C02 exam guide says AWS and customer responsibilities can shift depending on the service used. Which responsibility shifts across Amazon EC2, Amazon RDS and AWS Lambda?

Practice Question
How to answer

Multiple-choice question with 4 options. Select one option, then choose Check Answer.

Which of the following is an INHERITED control: one the customer fully inherits from AWS?

Practice Question
How to answer

Multiple-choice question with 4 options. Select one option, then choose Check Answer.

A healthcare company asks whether AWS's compliance certifications cover its HIPAA obligations. Which response is correct?

Practice Question
How to answer

Multiple-choice question with 4 options. Select one option, then choose Check Answer.

A security reviewer claims AWS configures the security group firewall for an Amazon EC2 instance because AWS provides it. What does the shared responsibility model actually say?

Practice Question
How to answer

Multiple-choice question with 4 options. Select one option, then choose Check Answer.

Which control category does 'Awareness and Training' belong to in the AWS shared responsibility model, and why?

Practice Question
How to answer

Multiple-choice question with 4 options. Select one option, then choose Check Answer.

A team moves a legacy Oracle database to Amazon RDS Custom because it needs privileged operating-system access. What happens to patching responsibility?

Practice Question
How to answer

Multiple-choice question with 4 options. Select one option, then choose Check Answer.

A Lambda function uses a runtime pinned to an older version and the function is configured for Manual runtime updates. AWS has already published a security fix for that runtime. Who must act?

Practice Question
How to answer

Multiple-choice question with 4 options. Select one option, then choose Check Answer.

An operations team argues that because AWS guarantees infrastructure availability, its application does not need multi-AZ deployment or tested backups. Which response matches the model?

Practice Question
How to answer

Multiple-choice question with 4 options. Select one option, then choose Check Answer.

Socure, an AWS public-sector customer, reports having "inherited over 46 FedRAMP-required security controls from AWS GovCloud (US)" (AWS Public Sector Blog, 14 Nov 2024). Under the shared responsibility model, which statement is correct?

Practice Question
How to answer

Multiple-choice question with 4 options. Select one option, then choose Check Answer.

A candidate revising from a launch-era CLF-C02 study guide claims the exam changed in 2026. Which pair of statements is correct as of October 2026?

πŸ“ŒImportant

Comparative Verdict: shared responsibility Γ— on-premises Γ— other clouds Γ— DIY/self-managed

  • Versus on-premises: on premises the customer owns the whole stack, facilities, hardware lifecycle, power and cooling, host OS, guest OS, applications, network and physical security, as the RDS User Guide's own column shows (every row "Customer"). Moving to AWS converts four rows, server maintenance, hardware lifecycle, power/network/cooling and, on managed services, OS and database patching, from customer to AWS, which is the entire value of an inherited control environment. The trade you accept is that your remaining duties (data, IAM, network configuration, encryption, compliance) are now visible and auditable, not hidden inside a server room you also had to guard.
  • Versus other clouds: every major provider runs a shared responsibility model with the same basic split: the provider secures the infrastructure, you secure what you put on it, so the examinable difference is AWS's specific vocabulary and published taxonomy: of versus in, inherited / shared / customer specific, the named shared controls (patch management, configuration management, awareness and training), the named customer-specific control (service and communications protection or zone security) and the named shift exemplars (Amazon EC2, Amazon RDS, AWS Lambda). Do not assume another provider's labels, report formats or service names transfer: AWS's evidence arrives through AWS Artifact, and AWS's counts (143 standards and certifications, over 300 security/compliance/governance services and features, 185 services in the Summer 2026 SOC 1 report, all as of Oct 2026) are AWS figures.
  • Versus DIY / self-managed: running your own database on a self-managed server keeps every row of the patch and configuration table on your side: OS patching, engine patching, scaling, HA, backups, server maintenance: for zero inheritance. Choosing Amazon RDS, AWS Lambda or Amazon S3 buys absorbed responsibility, and choosing RDS Custom deliberately buys some of it back. The Well-Architected answer is consistently managed and least-operational-overhead: inherit what AWS will audit for you, and spend your limited effort on the controls only you can run: classification, identity, network rules, encryption decisions and compliance evidence.
⚠️Warning

Exam-day traps for this lesson:

  • Of vs in inversion: AWS = security of the cloud (infrastructure); customer = security in the cloud (data, apps, config, identity). The swap is the fastest way to eliminate two options;
  • Provided β‰  configured: AWS provides the security group firewall, KMS and CloudTrail; you configure, enable and act on all three;
  • Shared β‰  50/50: shared controls run "in completely separate contexts": AWS patches its infrastructure, you patch your guest OS and apps;
  • Data, IAM, encryption choice and compliance with law never move: no amount of abstraction transfers them to AWS;
  • Amazon RDS β‰  zero patching duty; you pick maintenance windows, apply service updates and schedule restarts; RDS Custom puts OS and engine patching back on you;
  • AWS Lambda β‰  zero customer duty: code, execution role, dependencies, container rebuilds and Manual/Function-update runtime upgrades stay yours;
  • Their report β‰  your compliance: AWS attests to AWS controls; you remain responsible for complying with applicable laws; no CSP certification exists;
  • SLA β‰  your availability: AWS owns resiliency of the infrastructure; multi-AZ, backups, replication and DR testing are yours;
  • Inherited controls are physical ones: badges, power, cooling, hardware, media destruction (NIST 800-88); anything you can configure is not inherited;
  • No "CUP model", no look-alike audit service: the audit service is AWS CloudTrail, and AWS publishes no such acronym;
  • Counts are date-stamped: 143 standards/certifications, 300+ security/compliance/governance services and features, 185 SOC 1 services, 2,600+ audit requirements, 124 AZs in 39 Regions: all as of Oct 2026, verify current before use;
  • Case-study numbers are customer-claimed, unaudited, often "up to" ceilings: never AWS guarantees, and FedRAMP is an authorization the customer obtains.
βœ…Success

Key Takeaways:

  1. The model is one sentence with two prepositions: AWS is responsible for security OF the cloud (the infrastructure that runs all AWS services), the customer is responsible for security IN the cloud, whose extent "will be determined by the AWS Cloud services that a customer selects";
  2. The boundary sits at the guest OS: AWS operates, manages and controls "from the host operating system and virtualization layer down to the physical security of the facilities"; the customer manages the guest OS (updates and security patches), application software and the configuration of the AWS-provided security group firewall;
  3. Fixed anchors that never move: AWS: facilities, hardware, host OS, hypervisor, managed-service infrastructure; customer: data, IAM, encryption choice, network configuration, application security and compliance with applicable law;
  4. The line shifts with the service: on Amazon EC2 you patch the guest OS and build scaling/HA/backups yourself; on Amazon RDS AWS patches OS and engine while you choose maintenance windows, schema and security groups; on AWS Lambda AWS runs and patches the runtime but you own code, execution role and Manual/Function-update upgrades; on Amazon S3 and other abstracted services AWS owns the whole stack below your data, IAM and policies;
  5. Two wrinkles defeat absolutes: RDS Custom returns OS and database patching to the customer, and Lambda in Manual mode (or an unrebuilt container image) leaves the runtime fix undeployed even though AWS published it;
  6. The official control taxonomy is Inherited (physical and environmental controls), Shared (patch management, configuration management, awareness and training: "in completely separate contexts", never 50/50) and Customer specific (service and communications protection / zone security, plus your data, IAM and encryption);
  7. Resiliency mirrors the split: resiliency of the cloud = AWS infrastructure availability vs its SLAs (124 AZs across 39 Regions, β‰₯3 per Region as of Oct 2026); resiliency in the cloud = your multi-AZ design, backups, replication and DR testing: an untested single-AZ app inherits nothing;
  8. Monitoring and evidence are customer duties: AWS supplies CloudTrail, CloudWatch, AWS Config, GuardDuty, Security Hub and Trusted Advisor; you enable them, review findings and remediate: protecting the root account with MFA and using root only in emergencies is squarely yours;
  9. Compliance splits the same way: AWS supports 143 security standards and compliance certifications and over 300 security, compliance and governance services and features, publishes 185 services in the Summer 2026 SOC 1 report (1 Jul 2025 to 30 Jun 2026) and is audited against 2,600+ requirements (all as of Oct 2026); while "AWS customers remain responsible for complying with applicable compliance laws and regulations", with evidence gathered for the AWS side through AWS Artifact;
  10. Recognize the nine misattribution traps (of/in swap, provided-vs-configured, tool-vs-duty, attestation-vs-compliance, RDS/Lambda absolutes, SLA-vs-availability) and the two red herrings (no "CUP model", the audit service is AWS CloudTrail), then prove the split in production: athenahealth built rules-as-code across 120 accounts with AWS Network Firewall (inspection costs βˆ’95%, team of 8) and Avalon paired AWS Verified Access with customer-owned identity to cut perimeter setup from days to about an hour while still meeting 700+ controls.
  11. Inheritance reduces evidence without transferring obligation, and only the vocabulary changes: Socure reports "inherited over 46 FedRAMP-required security controls from AWS GovCloud (US)" (AWS Public Sector Blog, 14 Nov 2024) and Smartsheet Gov reached FedRAMP ready in under 90 days against typical 12 to 18 month timeframes (AWS Public Sector Blog, 29 Aug 2019), both customer-claimed, both still the customer's authorization to obtain; and as of Oct 2026 Domain 2 holds at 30% while the guide rebuilt the service list (128 β†’ 111 in-scope, 11 β†’ 55 out-of-scope), added AWS PrivateLink, AWS Transit Gateway, AWS Site-to-Site VPN, AWS Client VPN, dropped AWS Network Firewall from scope, renamed Customer Engagement β†’ Customer Enablement (AWS Support only) and publishes AWS IAM Identity Center without its old parenthetical, date-stamp every count and verify current before use.
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